When do I get my ticket if I am booking less than 45 days before departure?
           
If you are booking less than 45 days ahead of your departure date, the ticket will arrive in one business day from the time of booking.

When do I get my ticket when I book more than 45 days prior to departure?
           
Seats on most trains can be assigned no earlier than 45 days before departure. You can make a reservation earlier than that, of course, but the tickets with the seat assignment will be sent to you 45 days before your departure date.

When will I receive the paper ticket?
           
If you have booked a paper ticket, it will be delivered to the address that you provided. 

When do I need to use a paper ticket?
           
You will need a paper ticket for all international routes if they are departing outside of Russia. For some international routes departing from Moscow or St. Petersburg you can use e-tickets, such as the Moscow – Kiev or Moscow – Minsk routes. When you make a Search for tickets on this site, we will tell you about all available ticket options. If e-tickets are available, we will recommend using them. If not, we will offer you a paper ticket with an option of worldwide delivery, either to your home or hotel.

Can I have a ticket delivered?
           
Yes, of course. If you book a paper ticket, we will arrange the delivery of it, but for additional cost.